TREO Site Policy

AI Standardized Notice

Texas Government Code Section 2054.711 requires each state agency and local government entity deploying or using an AI system that is public-facing or that is a controlling factor in a consequential decision to include a standardized notice on all related applications, internet websites, and public computer systems.

The form must include: general information about the system; information about the data sources the system uses; and measures taken to maintain compliance with information privacy laws and ethics standards.

The Texas Department of Information Resources (DIR) published the standardized template on April 23, 2026.

AI System Facts

SAM — TREO Public Regulatory Assistant

General System Information

Baseline Model The base model on which the AI system is built and operates from.: —
Developer The entity that developed the AI system.: Vulcan AI
Application and Description The name of the AI system in application and a description of its intended use case.: SAM is a publicly available AI assistant deployed by the Texas Regulatory Efficiency Office (TREO) at treo.texas.gov. It helps Texans navigate Texas regulations, permits, licenses, and compliance requirements by answering questions in plain language and citing the underlying statutes and administrative rules.

Data Sources & Usage

Base Model Supplemented with Governmental Entity Data Does the governmental entity provide a knowledge resource to supplement the base model with additional entity-specific data?: Yes
SAM is supplemented with a curated corpus of Texas statutes, the Texas Administrative Code, and other TREO-maintained regulatory materials. The corpus is used at query time via retrieval; it is not used to retrain the base model.
System Uses Data Inputs for Training Is the system trained using any data inputs after initial implementation?: No
User inputs to SAM are not used to train, fine-tune, or otherwise modify any AI model.
Data Sharing Are the data inputs or outputs shared outside the governmental entity?: No
Inputs and outputs are not shared outside TREO, except as strictly required to operate the service (for example, transmission to the underlying AI model provider for the sole purpose of generating a response).

Privacy & Ethics Measures

Testing Did testing occur prior to deployment to evaluate accuracy, consistency, and fairness? If yes, provide a description of the testing.: Yes
SAM is evaluated against representative regulatory questions prior to deployment for accuracy, citation fidelity, and refusal behavior. Evaluations are repeated on a recurring basis and after material model or system-prompt changes.
Human Oversight Does a human review and monitor the output of the model? If yes, provide a description.: Yes
TREO and Vulcan staff review SAM's outputs and sampled interactions on an ongoing basis. The interface also prompts users throughout to verify SAM's responses with the appropriate Texas state agency before acting on them.
Data Retention and Deletion Are data inputs and outputs automatically deleted?: Yes
Chat sessions are held only in the user's browser for the duration of the visit and are discarded when the session ends. Server-side logs are retained only as needed for security monitoring and quality review and are not used for any other purpose.
User Feedback Are end users provided a method to provide feedback or dispute the outputs?: Yes
Users may submit feedback at any time via the in-app feedback form or by emailing TREO@gov.texas.gov.
Data Security Are security measures in place to encrypt sensitive input data when stored or transmitted?: Yes
All data is encrypted in transit (TLS) and at rest. Production infrastructure is hosted in Amazon Web Services in a single-tenant environment dedicated to TREO.